Marketplace

Solution articles for Marketplace L2 support tickets which help agents resolve tickets quickly.

Account Transfer
https://confluence.freshworks.com/display/MAR/App+Modification+SOPs#AppModificationSOPs-AccountTransfer
Tue, 16 Mar, 2021 at 12:40 PM
Deprecating an app
App Modification SOPs#Deprecatinganapp
Tue, 16 Mar, 2021 at 10:35 AM
App Name Transfer
App Modification SOPs#AccountTransfer
Tue, 16 Mar, 2021 at 10:34 AM
Deleting an External App
SOPs#Deletingexternalapp
Tue, 16 Mar, 2021 at 10:36 AM
Conversion Paid to Free App
App Modification SOPs#ConvertPaidApptoFreeApp
Tue, 16 Mar, 2021 at 10:36 AM
Changing support and alternate email
App Modification SOPs#ChangingSupport&AlternateEmail
Tue, 16 Mar, 2021 at 10:37 AM
Custom App Limit Increase
App Modification SOPs#AppLimitincrease
Tue, 16 Mar, 2021 at 10:38 AM
Increase Rate limits (Proxy / DB / SMI)
Increase request rate-limits
Tue, 16 Mar, 2021 at 10:38 AM
Increase Request Timeouts (Proxy)
SOP#IncreaseProxytimeout
Tue, 16 Mar, 2021 at 10:39 AM
Increase External/Scheduled Events Timeouts
SOP#IncreaseScheduledOrExternalTimeout
Tue, 16 Mar, 2021 at 10:39 AM